FAQs

>Do you have a factory?

Of course, we are a manufacturer, our factory is located in Baoji City, Shaanxi Province, China, you are welcome to visit our factory.

>What are your main products?

Our main products are machined products of refractory metal materials (tungsten, molybdenum, tantalum, niobium). Our products are mainly used in PVD coating, photovoltaic and semiconductor, vacuum furnaces, instrumentation, and other industries.

>What is your minimum order quantity?

It depends on what the product is, you can contact us or check out our product detail page.

>Can I get free samples?

Of course, you can apply for free samples for individual products, but you need to bear the shipping costs yourself, please be patient.

>How is the quality of your products?

We strictly control the production process from raw materials to final products, and we will provide corresponding material certificates and quality inspection certificates.

>How long is your delivery time?

10~15 days, 15~30 days for individual products, finalized according to the order product.

>What's the payment method?

We support T/T, Alipay, WeChat payment, PayPal payment, etc. You can pay 100% of the full payment or 30% of the payment (the balance needs to be settled before shipment).

>What is the after-sales guarantee that I can enjoy?

When you purchase our company's products, you will enjoy complete after-sales service to ensure your satisfaction.

Can not solve your problem? Please contact us immediately and we will help you solve it.
Email: info@winnersmetals.com
Tel: +86 15619778518 (WhatsApp/WeChat)